JH
Jonathan Haber
Malhotra & Bazerman

How do you create more value in a negotiation instead of just dividing what exists?

The integrative negotiation practices that create value before you claim it

Short answer

Expanding the pie means trading across issues that the two parties value differently, so both sides gain more than any fixed compromise would allow. Malhotra and Bazerman’s research shows that most negotiators leave joint gains on the table because they treat every issue as a zero-sum battle.

Most people enter a negotiation ready to split the difference. That works if one thing is on the table, but in almost every real negotiation multiple issues are live at once — and the parties rarely care about them equally. Malhotra and Bazerman’s integrative framework starts with a diagnostic question: where do our interests differ, and can those differences be turned into trades? The practices below draw on that framework, grounded in the mechanism of each, with an honest read on the evidence.

The practices (7)

Why it works

Positions are claimed outcomes (“I need $80k”); interests are the underlying needs that position is meant to satisfy (“I need to cover rent and save for a car”). When parties expose interests, they often discover the overlap or complementarity that makes a trade possible. Staying at the position level eliminates options before they can be seen.

How to do it
  1. 1State your own interest, not just your position, early in the conversation.
  2. 2Ask "What’s driving that number for you?" or "What would having that solve for you?"
  3. 3Listen for multiple interests behind a single stated position — there are usually several.
  4. 4Map the interests of both sides before proposing anything.
Evidence
Observational

The distinction between interests and positions is foundational to the Harvard Negotiation Project and is consistent with dual-concern theory, which shows that attending to both sides’ concerns predicts better joint outcomes than positional bargaining.

Honest caveat: Most evidence is from structured negotiation exercises and practitioner observation; controlled trials isolating this single move are limited.

  • — Fisher, Ury & Patton (1991), Getting to Yes — the foundational interests-vs-positions framework
Common mistake: Asking “why do you want that?” in a tone that reads as challenge rather than curiosity, which causes the other side to defend their position more rigidly.
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