JH
Jonathan Haber

Clarify how your role contributes to others

Map the concrete downstream impact your work and presence have on specific people.

Key takeaways

  • What it is: Map the concrete downstream impact your work and presence have on specific people.
  • Why it works: Reliance mattering — the sense that others depend on you — requires a legible contribution. When work is abstract or siloed, the human impact is invisible, and reliance mattering shrinks even when the contribution is real. Making the downstream human impact of a role concrete and visible restores the sense that you are needed and significant, which predicts engagement and well-being.
  • Evidence: Backed by observational / correlational evidence.
  • Avoid: Framing contribution in output terms ("I produce X reports") rather than human terms ("Sarah can make decisions faster because of what I surface"), which leaves the mattering signal invisible.

Why it works

Reliance mattering — the sense that others depend on you — requires a legible contribution. When work is abstract or siloed, the human impact is invisible, and reliance mattering shrinks even when the contribution is real. Making the downstream human impact of a role concrete and visible restores the sense that you are needed and significant, which predicts engagement and well-being.

How to do it

  1. 1Write out the three to five specific people most affected by what you do well in your current main role.
  2. 2For each, describe what is worse for them when you are not around or are operating at low quality.
  3. 3Re-read this before days when the work feels meaningless.

What the evidence says

Observational

Job crafting and job design research shows that perceived task significance — knowing who benefits from your work — predicts motivation and well-being; this is the reliance-mattering mechanism in occupational form.

Honest caveat: The mattering framing is Flett’s; the occupational evidence comes from adjacent but not identical constructs (task significance, prosocial motivation).

References
  • — Grant (2007), relational job design and prosocial motivation, Academy of Management Review

Common mistake

Framing contribution in output terms ("I produce X reports") rather than human terms ("Sarah can make decisions faster because of what I surface"), which leaves the mattering signal invisible.

IX Coach helps you map your human impact and surfaces the contribution mapping when your motivation is running low.

Practice this with IX Coach →

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